Quick tech specs
- Extends the standard 1 year warranty to 1 additional year for all Toshiba notebooks
Know your gear
Must be purchased within first 9 months of notebook purchase
Extended Service Plan
Our Extended Service Plan provides the same value and repair options as your standard limited warranty, and will protect you from unforeseen repair cost for up to four (4) years.
Online Support
Technical support is available electronically on Toshiba's website. Included are answers to many commonly asked technical questions plus hundreds of easily downloadable software drivers. Now, Toshiba makes obtaining technical support even easier for customers with immediate solutions from Ask IRIS® Online. With this Instant Response Information Service, users have the ability to ask questions and receive answers instantly.
7x24 Toll-Free Telephone Support
A service question arises? Our trained staff is ready to provide assistance 24 hours a day, 7 days per week.
Toshiba Depot
If your portable computer or PDA requires warranty hardware repair, you may use the Toshiba Depot Repair option. To use the Toshiba Repair Depot in the United States, please call toll-free 1-800-457-7777. The Toshiba Global Support Center will assist you with troubleshooting over the phone. If it is confirmed that there is a hardware failure, you will receive a Case Number for tracking your unit through the repair process.
You may be responsible for shiping charges to the Toshiba Repair Depot. Please check your Toshiba Limited Warranty terms & Conditions for details.
Upon receipt of your portable computer or PDA at the Depot, Toshiba will make reasonable efforts to complete the repair and ship your repaired product back to you within ten (10) business days.
Our Extended Service Plan provides the same value and repair options as your standard limited warranty, and will protect you from unforeseen repair cost for up to four (4) years.
Online Support
Technical support is available electronically on Toshiba's website. Included are answers to many commonly asked technical questions plus hundreds of easily downloadable software drivers. Now, Toshiba makes obtaining technical support even easier for customers with immediate solutions from Ask IRIS® Online. With this Instant Response Information Service, users have the ability to ask questions and receive answers instantly.
7x24 Toll-Free Telephone Support
A service question arises? Our trained staff is ready to provide assistance 24 hours a day, 7 days per week.
Toshiba Depot
If your portable computer or PDA requires warranty hardware repair, you may use the Toshiba Depot Repair option. To use the Toshiba Repair Depot in the United States, please call toll-free 1-800-457-7777. The Toshiba Global Support Center will assist you with troubleshooting over the phone. If it is confirmed that there is a hardware failure, you will receive a Case Number for tracking your unit through the repair process.
You may be responsible for shiping charges to the Toshiba Repair Depot. Please check your Toshiba Limited Warranty terms & Conditions for details.
Upon receipt of your portable computer or PDA at the Depot, Toshiba will make reasonable efforts to complete the repair and ship your repaired product back to you within ten (10) business days.