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Trend Micro Premium Support Platinum - technical support (renewal)

Mfg. Part: PSRA0040 | CDW Part: 4906378 | UNSPSC: 81112201
$100,455.22Advertised Price
Lease Option ($2,666.08 /month) Lease Availability

Have leasing questions? Let us know how can we help.

Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 5 hrs 50 mins
  • Technical support (renewal)
  • academic
  • GOV
  • consulting
  • 24x7
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Product Overview
Main Features
  • Technical support (renewal)
  • academic
  • GOV
  • consulting
  • 24x7
The Trend Micro Premium Support Program (PSP) provides proactive, personalized services combining rapid response times with antivirus, content security and technical expertise, to quickly address issues and deliver antivirus and product knowledge at every service level. The Trend Micro Premium Support Program presents a choice of support offerings to help enterprises maximize their security investments and protection worldwide.

Platinum Premium Support is designed for multinational enterprises requiring mission-critical virus response guarantees and regional TAM support in three major worldwide locations. It features accessing to Trend Micro development teams for assistance with application integration. Two hour, penalty-backed virus response SLA provides a detection commitment for customer-submitted virus cases. Platinum Premium Support provides expert advice in designing and implementing the network to help ensure Trend Micro products are kept up-to-date to prevent potential threats from entering the network environment.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Trend Micro
Compatibility: PC
Manufacturer: Trend Micro Drop Ship Acad
Model: Platinum
Packaged Quantity: 1
Product Line: Trend Micro Premium Support

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Consulting
Type: Technical support (renewal)

Service & Support Details
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: E-mail consulting

Service Type: Web knowledge base access

Service Type: Phone consulting

Service Type: Virus definitions update

Service Type: Remote monitoring

Service Type: Quarterly new releases updates

Service Type: E-mail notification

License Pricing: Academic , Government

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1/18/2018 10:10:13 AM
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