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Tripwire Standard Support - technical support (renewal) - for Tripwire Ente

Mfg. Part: 200002-03 | CDW Part: 4269829 | UNSPSC: 81112201
$16,166.47Advertised Price
Lease Option ($483.70 /month) Lease Availability
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 11 hrs 20 mins
  • Technical support (renewal)
  • for Tripwire Enterprise for File Systems
  • Site License
  • academic
  • volume
  • Tier 2
  • phone consulting
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Product Overview
Main Features
  • Technical support (renewal)
  • for Tripwire Enterprise for File Systems
  • Site License
  • academic
  • volume
  • Tier 2
  • phone consulting
  • 1 year
  • 12x5
  • response time: 4 h
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 4 hours



Limitation: Severity level 3
Response Time: 24 business hours



Limitation: Severity level 4



Service Type: Web support



Service Type: New releases update



Service Type: E-mail consulting



Service Type: Web knowledge base access

Software
License Type: Site License
Software Title: Tripwire Enterprise for File Systems

Header
Brand: Tripwire
Compatibility: PC
Manufacturer: TRIPWIRE
Packaged Quantity: 1
Product Line: Tripwire Standard Support

Service & Support
Response Time: 4 hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Licensing
License Pricing: Academic , Volume
Pricing Level: Tier 2

 
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12/5/2016 4:40:53 AM
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