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Unitrends Platinum - extended service agreement (renewal) - 1 year - shipme

Mfg. Part: RS-714SPL-UNT12-R | CDW Part: 4333990 | UNSPSC: 81111812
$2,669.31Advertised Price
Lease Option ($83.28 /month) Lease Availability
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement (renewal)
  • replacement
  • 1 year
  • shipment
  • response time: NBD
  • for Unitrends Recovery-714S
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • replacement
  • 1 year
  • shipment
  • response time: NBD
  • for Unitrends Recovery-714S
Platinum support provides 24x7 emergency support services for critical production issues as defined by the SLA policy. Platinum support is designed for customers running mission-critical environments in situations of high availability.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Unitrends
Manufacturer: Unitrends
Model: Platinum
Packaged Quantity: 1
Product Line: Unitrends

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Replacement
Type: Extended service agreement (renewal)

Service & Support Details
Response Time: Next business day



Limitation: Severity level 1
Response Time: 1 business hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2
Response Time: 3 business hours



Limitation: Severity level 3
Response Time: 6 business hours



Limitation: Severity level 4
Response Time: 10 business hours

Equipment
Class of Equipment: Complicated network devices

Miscellaneous (CDW)
Compatible With:
Unitrends Recovery-714S

 
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12/2/2016 10:39:13 PM
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