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Veeam Basic Support - technical support (renewal) - for Veeam Management Pa

Mfg. Part: V-VMPENT-VS-P0ARE-50 | CDW Part: 4088280 | UNSPSC: 81112201
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This item was discontinued on February 17, 2017.

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Technical support (renewal)
  • for Veeam Management Pack Enterprise for VMware
  • Expired Fee Waived
  • phone consulting
  • 1 year
  • 12x5
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Product Overview
Main Features
  • Technical support (renewal)
  • for Veeam Management Pack Enterprise for VMware
  • Expired Fee Waived
  • phone consulting
  • 1 year
  • 12x5
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 8:00 AM - 8:00 PM
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 8 business hours



Limitation: Severity level 3
Response Time: 12 business hours



Limitation: Severity level 4
Response Time: 24 business hours



Service Type: Web support



Service Type: New releases update



Service Type: Web knowledge base access

Software
Software Title: Veeam Management Pack Enterprise for VMware

Header
Brand: Veeam
Compatibility: PC
Manufacturer: Veeam
Model: Basic Support
Packaged Quantity: 1
Product Line: Veeam

Service & Support
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

General
Installation Type: Locally installed

Licensing
Licensing Details: Expired Fee Waived

 
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2/22/2017 12:39:46 AM
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