VMware Support and Subscription Basic - technical support - for Apache HTTP

Mfg. Part: S2-APAHT-GSUP-A | CDW Part: 2695310 | UNSPSC: 86101601
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Mon-Fri 7am-7:30pm CT
Ships same day if ordered before 4 PM CT
  • Technical support
  • for Apache HTTP/Tomcat
  • academic
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
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Product Overview
Main Features
  • Technical support
  • for Apache HTTP/Tomcat
  • academic
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. VMware's global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments.

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri. Only Partners authorized with a VMware Academic Specialization may have access to quote the Academic SKU's. This sku is for Academic purposes only.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year / 4 contacts

Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Emergency phone consulting

Limitation: Severity level 2
Response Time: 8 business hours
Service Type: Phone consulting

Limitation: Severity level 3
Response Time: 12 business hours

Limitation: Severity level 4

Service Type: E-mail consulting

Service Type: Web knowledge base access

Service Type: Web support

Service Type: New releases update

Service Type: Remote monitoring

Software Title: Apache HTTP/Tomcat

Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Basic
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

License Pricing: Academic

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10/23/2016 1:27:54 AM
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