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VMware Support and Subscription Basic - technical support - for VMware vClo

Mfg. Part: CL7-STD-G-SSS-C | CDW Part: 4037777 | UNSPSC: 81112201
$1,221.93Advertised Price
Lease Option ($36.05 /month) Lease Availability
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 8 hrs 60 mins
  • Technical support
  • for VMware vCloud Suite Standard (v. 7)
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
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Product Overview
Main Features
  • Technical support
  • for VMware vCloud Suite Standard (v. 7)
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Hosted Service Type: IaaS
Installation Type: Hosted

Header
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Basic
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year / 4 contacts



Support Details Full Contract Period: 1 year

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 8 business hours
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 12 business hours



Limitation: Severity level 4



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: Web support



Service Type: New releases update



Service Type: Remote monitoring

Software
Software Title: VMware vCloud Suite Standard
Version: 7

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9/19/2017 7:00:38 AM
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