VMware Support and Subscription Basic - technical support - for VMware vFab

Mfg. Part: VF-DD2-5VM-G-SSS-A-R | CDW Part: 3114381 | UNSPSC: 86101601
$1,426.42Advertised Price
Lease Option ($42.08 /month) Lease Availability

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Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for VMware vFabric Data Director (v. 2.x)
  • 5 VMs
  • academic
  • emergency phone consulting
  • 1 year
  • 12x5

Product Overview

Main Features
  • Technical support
  • for VMware vFabric Data Director (v. 2.x)
  • 5 VMs
  • academic
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Technical Specifications

Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year / 4 contacts

Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Emergency phone consulting

Limitation: Severity level 2
Response Time: 8 business hours
Service Type: Phone consulting

Limitation: Severity level 3
Response Time: 12 business hours

Limitation: Severity level 4

Service Type: E-mail consulting

Service Type: New releases update

Service Type: Web knowledge base access

Service Type: Web support

Service Type: Remote monitoring

License Qty: 5 VMs
Software Title: VMware vFabric Data Director
Version: 2.x

Brand: VMware
Compatibility: PC
Manufacturer: VMware Renewals
Model: Basic
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

License Pricing: Academic

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