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VMware Support and Subscription Production - technical support - for VMware

Mfg. Part: VU5-ESTR10-2M-PSSS-C | CDW Part: 2696043 | UNSPSC: 86101601
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships same day if ordered before 4 PM CT
  • Technical support
  • for VMware View Enterprise Starter Kit (v. 5)
  • 10 concurrent connections
  • emergency phone consulting
  • 2 months
  • 24x7
  • response time: 30 min
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Product Overview
Main Features
  • Technical support
  • for VMware View Enterprise Starter Kit (v. 5)
  • 10 concurrent connections
  • emergency phone consulting
  • 2 months
  • 24x7
  • response time: 30 min
Deliver end user freedom and IT control from your cloud. Simplify IT management, increase security, and control of end users while decreasing costs by centrally delivering desktop services from your cloud.

VMware View enables highly available, scalable, secure and reliable desktop services unmatched by physical PCs. VMware View with PCoIP delivers the highest fidelity experience to users across devices and networks. Enable a rich, personalized access to desktop services like applications, unified communications and 3D graphics for real world productivity.

VMware View Starter Kits let you deploy virtual desktops at a fraction of the cost of buying the individual product components. Technical Support, 24 Hour Sev 1 Support - 7 days a week. Can only be used with an upgrade SKU. Cannot be used for renewals.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 2 months
Support Details Full Contract Period: 2 months



Support Details Location: On-site

Software
License Qty: 10 concurrent connections
Software Title: VMware View Enterprise Starter Kit
Version: 5

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update



Service Type: Remote monitoring



Limitation: Severity critical
Service Type: Technical support

Product Reviews
 
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12/8/2016 6:07:42 PM
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