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VMware Support and Subscription Production - technical support (renewal) -

Mfg. Part: VS4-STD-AK-3P-SSS-F-R | CDW Part: 3017014 | UNSPSC: 86101601
$21,003.35Advertised Price
Lease Option ($628.42 /month) Lease Availability
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 7 hrs 13 mins
  • Technical support (renewal)
  • for VMware vSphere Standard Acceleration Kit
  • 8 processors
  • federal
  • U.S. Federal only
  • emergency phone consulting
  • 3 years
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Product Overview
Main Features
  • Technical support (renewal)
  • for VMware vSphere Standard Acceleration Kit
  • 8 processors
  • federal
  • U.S. Federal only
  • emergency phone consulting
  • 3 years
  • 24x7
  • response time: 30 min
The VMware Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware's industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: VMware Renewa1s Gov/Ed
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Licensing
License Pricing: Federal government
Licensing Details: U.S. Federal only

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years / 18 contacts



Support Details Full Contract Period: 3 years

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: Web support



Service Type: New releases update



Service Type: Remote monitoring

Software
License Qty: 8 processors
Software Title: VMware vSphere Standard Acceleration Kit

 
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12/5/2016 8:47:16 AM
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