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VMware vCenter Operations Manager for View - license - 100 concurrent users

Mfg. Part: VC-O5-VU100-C-L3 | CDW Part: 2696052 | UNSPSC: 43233004
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  • License
  • 100 concurrent users
  • VPP
  • level 3 (1000-1749)
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Product Overview
Main Features
  • License
  • 100 concurrent users
  • VPP
  • level 3 (1000-1749)
SnS is required. 100 Concurrent connections.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Category: Utilities
Subcategory: Utilities - virtualization management

Header
Brand: VMware
Compatibility: PC
Manufacturer: VMware VPP Licensing Prog
Model: for View
Packaged Quantity: 1
Product Line: VMware vCenter Operations Manager

Licensing
License Pricing: Volume
Pricing Level: Level 3
Pricing Range: 1000-1749

Software
License Category: License
License Qty: 100 concurrent users
License Type: License
Licensing Program: VMware Volume Purchasing Program (VPP)

Product Reviews
VMware vCenter Operations Manager for View - license is rated 4.0 out of 5 by 32.
Rated 3 out of 5 by from It gives us alerts on almost anything happening at the guest OS level. The documentation wasn't as intuitive as I thought it would be. Valuable Features:The alerts are the most valuable feature of the product. We run terminal servers and I like the granular ability of it getting into the guest OS. It gives us alerts for the hard drive, how is it on space, or pretty much anything happening at the guest level. It gives us a single pane of glass.Improvements to My Organization:We use it a lot for capacity planning. Like I’ve mentioned, we do terminal servers. What we've been doing lately is giving it a metric that shows how many more VM's can we fit on that particular host. It's been great for that, and told us, with the research that's available, we can fit 10 more VMs on that host. From a capacity planning view, it's been great.It has definitely helped us avoid outages with our internal servers. We've been having an issue with temporary profiles filing up the hard drives, and early on, before we really had the monitoring, that terminal server would just go down. Now at least we have something that says we have 10% hard drive space left on this particular machine; we get the alert in vROps, and we are able to get to it before it goes down.It has not been helpful from a capacity planning point, but we have done a lot with the oversized reports, tuning some VMs. We were able to pull back vCPUs, memory and storage. We can reclaim some of that space that was being wasted on oversized machines. I guess that's capacity planning to some degree, but tuning is more what we use it for.We also haven't really used the performance management features too much.Room for Improvement:Even though the set up was kind of straightforward, getting the lay of the land was at times kind of confusing; I don't know if that's an indictment on me or the software. There was documentation readily available, it just wasn't as intuitive as I thought it would be, straight out the box.Other than that, I don't really know about specific areas with room for improvement because at this point, we are just scratching the surface of what it does, because we are a smaller shop. We just had a merger, so at the top of the year, we're going to be onloading, onboarding a lot of DRs and scaling pretty quickly. Then I'll be able to really take it for a test drive.Stability Issues:Stability-wise, I haven't had any issues.Scalability Issues:Because we are still a smaller shop, we haven't really had to scale it. Pretty soon, we probably will, because we are going to add some VMware Horizon ( https://www.itcentralstation.com/products/vmware-horizon-view ) for our VDI and NSX ( https://www.itcentralstation.com/products/vmware-nsx ). I'm pretty sure we're going to have to scale it.Technical Support:I haven't used technical support for vROps.Previous Solutions:We weren't previously using anything. Just having a central measurement point was light years ahead of trying to go into each one, or setting up different types of software that have monitoring. It was just easier doing it with vROps.Initial Setup:Initial setup was actually pretty straightforward. I pretty much launched the VM, went into the web query and set it up from there; set up all the sensors, took you through a wizard. That was pretty much it. I didn't have to read about any customization.Other Solutions Considered:Before choosing this product, I did not evaluate other options. We actually bought vSphere with vROps, so we never even looked at anything else.Other Advice:Definitely go with it, if you're looking for a centralized management point, as far as being able to monitor everything, without having to manually go in and get sizing reports for VMs. It even reports on networking issues.I'm waiting to see when we go into VDI and NSX; I think we'll really open it up then with a lot more monitoring options.The most important criteria when selecting a vendor like VMware is pretty much support. We've had some vendors where it's not that the product’s bad, but when it does go south, the support hasn't been there. We definitely research, whether it's going online, looking at message boards, just kind of getting a feel for what other customers’ expectations are, if the vendor is meeting them or not. That's one of the things that we are really big on, the support perspective.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-03-13
Rated 5 out of 5 by from Capacity planner is a valuable feature but it could be improved. Valuable Features:* Capacity planner* Analysis reports* Health check* Dashboard (Default and customized one’s)Best tool for capacity planning and analyzing the existing infrastructure in VMware.Improvements to My Organization:By scheduling the reports on a weekly basis on under-utilized machines and over-utilized machines and analyzing them to provide the best resource. We can then balance them to improve the benefits of the resources and plan for the integration of more VM’s into the existing infrastructure.Room for Improvement:* Resource management* Capacity planningUse of Solution:For the last three years.Deployment Issues:No, it's a very simple installation with OFV available from VMware.Stability Issues:No, it’s got a very smooth with functionality.Scalability Issues:No.Customer Service:10/10 as we analyze the infrastructure and present it to our customers to improve the use of resources.Technical Support:10/10, whenever we have faced any issue with this product VMware have given us good support.Previous Solutions:No, I have learned about this product in one of the forums. I thought to use this product to utilize in my environment as it is the best resource analysis and utilization tool.Initial Setup:It’s very straightforward as the installation is done via OFV provided by VMware or easily available for download from VMware site.Implementation Team:In-house implementation.ROI:Good product.Cost and Licensing Advice:We just need to purchase licenses from VMware and this depends on how many VM’s we need to monitor via this product; else the setup is freely available at VMware site.Other Solutions Considered:No, as I thought this is a good tool as heard in a VMware forum.Other Advice:Best tool for Capacity Planning and getting the best use of resources.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-12-01
Rated 4 out of 5 by from If any server has high CPU utilization, we can get its usage patterns along with the time frame, although they should show the processes that are consuming the CPU/memory usage. Valuable Features:The detailed metrics of the virtual servers/machines and the graphing capabilities. It's amazing to use this product.Improvements to My Organization:If any server has high CPU utilization, we can get its usage patterns along with the time frame, which helps our team to analyze the system and to take action more appropriately.Room for Improvement:They should show the processes that are consuming the CPU/memory usage rather than taking the RDP of the server.Use of Solution:I've used it for one and a half years.Deployment Issues:No issues encountered.Stability Issues:No issues encountered.Scalability Issues:No issues encountered.Customer Service:No issues encountered.Technical Support:10/10.Previous Solutions:Apart from vROps, we do use SCOM but the main reason for switching to vROps is because of it shows real-time server statistics and it updates after every 5 minutes in vROps automatically.Initial Setup:It's straightforward and I find easy to use it.Implementation Team:It was done in-house.Cost and Licensing Advice:* SCOM* HPOMOther Advice:I would say that it will be easier for any team to investigate patterns of CPU/memory use of any VM and the drive utilization.In addition, you can add many options like memory ballooning, ESX memory utilization, etc. in your own way.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-10-26
Rated 3 out of 5 by from It shows detailed metrics that are difficult to collect on your own. I would like to see them rewrite the database and the underlying infrastructure. Valuable Features:The most valuable feature of the product is the visibility into the infrastructure and user experience of the customer's network. It shows detailed metrics that are otherwise very difficult to collect on your own. You can pull up the latency between your storage arrays, your CPU, contention that you would have between there, and RAM utilization based on host, based on VM, and based on application cluster.Improvements to My Organization:It allows them to remedy problems much quicker in their environments, get that continuous health and improvement; a continuous improvement process.We have used it to identify problems that avoids outages or shortens outage time, and for performance and capacity management.Room for Improvement:I would like to see a rewrite of the database; a rewrite of the underlying supporting infrastructure.It should be able to capture historical in-guest metrics for VDI. Currently, it has a limited set of data that it can keep over time, which is challenging when trying to support an organization long-term.Stability Issues:I’m not as comfortable with regard to stability. Some of the limitations of the database concern me. It is able to accept third-party data, but limits the amount it can take, in order to keep performance up. VMware actually limits their partners on what data they want them to send, as well as limit some of the information the partners collect because it'll overrun the schema. There are some architectural changes that must be made that will take time and resources.Scalability Issues:Again, I have concerns regarding the underlying database architecture.I have not experienced slowness.Technical Support:Personally, I have not used technical support. Our customers do though.Previous Solutions:We were previously using multiple tools, so this product collapsed a lot of tools into a singular platform to view all the information.Other Solutions Considered:We also use LogicMonitor, and there are a couple of others out there that we're using right now.Other Advice:Validate your environment in terms of how large you plan to grow, and ensure that the environment is going to give you what you need.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-10-23
Rated 4 out of 5 by from It understands what is normal for a workload and alerts only if the workload goes outside that boundary. Valuable Features:The most valuable feature is the fact that it understands what is normal for a workload and alerts only if you go outside the given boundary. It knows if a workload spikes at the end of the month, that doesn't mean it has to alert, because if that workload is spiking every time at the end of the month, it knows this is normal for that workload and will not alert. It'll only alert if that spike goes beyond the normal range of that spike.It has the ability to filter and alert you only when you want to be alerted. It understands the IO profile of the workload. It knows when it has spikes, when it has valleys, in a manner of speaking, and accordingly will alert you.Improvements to My Organization:It's a great troubleshooting tool. If you have enough management packs in it, you can see the entire supply chain all the way from storage to compute. It helps you see where exactly, potentially the problem is happening.Of the newest features, the workload balancing is something we might use. Currently, the way our clusters are laid out we truly do not have a need for that use case. We are not a good candidate for that use case, but the fact is it might help us when we try to consolidate data centers. It can help us to take two clusters into the data center and perhaps migrate workload between the two. It might be used for a data center migration, the way I look at it.As far as using the capacity and performance management features to save on storage, I cannot answer to that because we have a different team for storage. They manage the storage, they monitor performance and capacity. We monitor the compute side. We use vROps on a regular basis from a capacity management for the compute side; the built-in features, views, heat maps, and whatever they have are pretty good indicators of when we need to add capacity. It has been pretty reliable from that perspective in the sense that it tells us we have a defined threshold that it takes us x number of days to add capacity. It has been pretty reliable from that perspective.I haven't yet truly used it for proactive monitoring. It's been reactive, but it helps nail down the issue very quickly, based on a VM, a host, or whatever. Their views are the biggest source of views out there.Room for Improvement:I think they need to make the UI a little bit more simplistic. It can be a little overwhelming for people who have never used the tool before. For someone who is using these products, you can find things very easily once you're in the UI, but we tried for our users so that they can go in and look for their stuff in there. If they can make the UI a little bit more simplistic, that would probably be one thing I would ask for.We are trying to empower the users. They should be able to go in and look for their VMs and do minor-level troubleshooting and similar tasks. The UI is a little cluttered from that perspective. If they can make the UI a little bit easier, similar to Google, it would help a lot.We run infrastructure. Users have a mindset of different things they look for. For them, if there's a custom dashboard that we could set up with a very simple basic UI, where they can see the obvious things. They could just jump in there and see that dashboard, see where the problems are happening right away, instead of moving all over the place. That's why I haven’t given the product a perfect rating.Stability Issues:If it is designed well, it is quite stable. You need to know how many VMs will be reporting up to it. Based on that, if you stand up the cluster with a sufficient number of nodes; data nodes, management nodes and remote collectors. If you design it accordingly, based on the requirements, it performs really well.Scalability Issues:So far it's been working well. We have a pretty big cluster; it's around seven nodes. It has been working just fine.Technical Support:I have run into issues and the support I have needed was more from a guidance perspective than any big help; just asking them, having an upgrade, what would be the steps? What is the recommended procedure, if any? Is there any good guidance around it? They have been pretty helpful with that.I haven’t actually had many issues with technical support. Once they kind of laid it out, given the environment, “This is how we would recommend that you do the upgrade.” The upgrade itself takes time just because of the scale of the environment. Beyond that, not much.Initial Setup:I was not involved in the initial set up, but I have been involved since then. The solution was already stood up by another team member of ours. He's no longer there, so I inherited the solution, but I have expanded the cluster and I've incorporated additional BUs that we have all over the U.S. and they're reporting into vROps now.Other Advice:It's a pretty big product. From our perspective, it does a lot for you. You just need to do your homework and try to understand what you're looking for. It has all the answers in there. It does. You just have to know what you're looking for and know where to go to look for it because it can be a very complex product for a first time user. It can be.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-10-20
Rated 4 out of 5 by from It helps me consolidate leads in a cluster versus adding new clusters. Valuable Features:vROps offers a lot more detail that is really helpful for the enterprise. For example, when you're doing performance troubleshooting, or evaluating the efficiency of mission-critical labs, capacity planning, or just looking at environment consolidations, for example, to cut costs. I have actually used it to a fair degree to bring about a few thousand dollars of savings, partially because of how the environment was configured; which is how it should be configured. Those metrics were available through vROps. For example, consolidating the number of leads in a cluster versus adding new clusters for other business needs. There was a level of cost avoidance and there was a level of cost savings at the same time. This was in a previous company that I used to work with that I left just two months back.We use it to help the team understand how they should be leveraging that infrastructure and how it should be performing. For example, you can talk to your team and ask them to ensure performance at certain milliseconds for IOPS, specific gigahertz for performance, and then you have maybe 60% peak usage or 70% peak usage. There should be capacity for more production workload to go off and run when there's a peak demand in a sudden way; for example, unexpected requirements. At least your environment assigns resources appropriately from that standpoint. If you don't know how your environment is functioning, and you're just relying on real-time metrics, then you're not really planning ahead, and it also can cause a business impact because you don't really know what your environment is doing.Improvements to My Organization:We use it to help the team understand how they should be leveraging that infrastructure and how it should be performing. For example, you can talk to your team and ask them to ensure performance at certain milliseconds for IOPS, specific gigahertz for performance, and then you have maybe 60% peak usage or 70% peak usage. There should be capacity for more production workload to go off and run when there's a peak demand in a sudden way; for example, unexpected requirements. At least your environment assigns resources appropriately from that standpoint. If you don't know how your environment if functioning, and you're just relying on real-time metrics, then you're not really planning ahead, and it also can cause a business impact because you don't really know what your environment is doing.Room for Improvement:During initial setup, it actually gives a lot of false alarms, so that's one aspect that can be improved, but that's why you have to tweak it to get the right type of metrics.If it were more agile and more self-descriptive, and in fact, scripted in a way that it just goes and self-installs, and then you specify certain metrics for configuration, that would be awesome.Also, it needs to catch up with the times. The user interface is really buggy and slow. I'm not sure if it is now on HTML5 or not, but I'm hoping it would be in the latest release. I do not have any experience with version 6 and later. My last experience was at 5.5.From that standpoint, other improvements would be some intelligence monitoring, and intuitive reporting. Machine learning, if it's integrated with the capabilities of vROps, would be awesome. For example, why should I set an alert at 65% for one environment and 75% at the other, when it might change or fluctuate from time to time. If there's machine learning and it automatically knows the optimum level, that would be awesome. Half of the configuration pain gets cut down right there.Stability Issues:It is rock solid once it's configured properly and it's running.Scalability Issues:I have had no issues with scalability, as far as I was concerned. I have actually used vROps for thousands of VMs and have had no issues.Technical Support:I’ve never had to call VMware for any type of technical support, except maybe for one time when we had an issue with the SQL database - but over a year, one call is nothing.Initial Setup:There is a little bit of complexity initially to set the right metrics and put in certain alerts and tweaks.Other Solutions Considered:There are competitors who are doing something similar, with regards to machine learning. For example, Splunk, not a direct competitor to vROps, but does a lot of stuff that vROps does. CloudPhysics is a great tool. I have also tested out CloudPhysics and worked with one of it in one of the clusters. I can tell you that it’s also a really good product. VMTurbo is another competitor to vROps, but it does a few other things that I might not want to do in an automated fashion in an enterprise. However, there are other things that VMTurbo would be really good at doing where people want that level of automation.When we spoke to vendors, the detailed metrics was the biggest thing. The level of granularity you get, it's awesome. One bad thing about vROps is the level of granularity from a time perspective; it averages data out at five minutes. If it was possible to go down to 30 seconds, for example, or 10 seconds, that would be really great.Granularity is good but I want even more, because, to be honest, peaks don't stay around for five minutes. When data gets averaged out at five-minute intervals, you don't catch all of the required information that you need. Still, you get a lot of information out of vROps because you can tweak it for time.Other Advice:If you have all the core pieces of VMware, vROps is a no-brainer. If you want a little more level of agility, there are other products at play, but it all depends on your requirements. You can't go wrong with vROps. Are there things that are always going to be better? There would be. Would vROps catch up? It would. Would it evolve into something new? It might. Right now, it's there. It does everything you want it to do.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-10-05
Rated 4 out of 5 by from Quick heads-up display that is nicely concise on what's going on in the environment. Valuable Features:In comparison to the other management suite that we tried, StrataCloud (which started out as Reflex), vROps has a very quick heads-up display that is nicely concise on what's going on in the environment. It shows the overall health of the environment with weather maps, and it quickly drills down - seems to be - a bit deeper than the other products that I've tried. Not so much fluff, more tech talk.In terms of what we found the most useful, we were having storage problems and instead of, where StrataCloud points you to another map that goes one level deeper, vROps is very concise; it'll give you the HBA number, the LUN, and exactly what it's seeing. It was latency in our case.Another benefit is the kind of manager-based mapping it can do and the layout; they love that kind of stuff.Improvements to My Organization:We have another management platform installed in another one of our clusters, for a different department. When we get help ticket calls and I have to use that other platform, it seems to take me forever to actually drill down to what the problem is. vROps is faster. vROps just drills down to the nitty-gritty and if you're a tech, it tells you what you need to see. The important information.We have nothing documented, but when we first put in vROps, we were having storage latency problems and we weren't sure where it was coming from. We weren't even sure it was a storage latency problem and immediate after installing vROps, it narrowed the issue down right to the VM store and the iSCSI adapters that were causing us our problems.It also helped us with performance management: virtual CPUs, under-sizing and over-sizing, and the RAM.Room for Improvement:Personally, from what I've seen, I think what I'd like to do is get the inside log added to it now for an even deeper drill down into what's going on in the environment. Based on what I saw at VMworld, I think I might be missing stuff. I don't know if I have any proof of that. With vROps, you're not seeing small faulted events unless you drill down deeply. With the VM login site added to it, it's going to tell me everything: initial events and it builds very nice graphs of events and the amount of events that occur over time to customizable periods.I think I’d like it to be easier to see that type of information, based on what I saw in a lab at VMworld. I really didn't know I was missing anything, and I might not be, but based on the lab, I think that we are not getting full visibility right now without that.Also, I think it should be cheaper, especially at an enterprise level. If it could be cheaper, that would be great.Stability Issues:I've had no issues with stability.Scalability Issues:I don't know; we've never had to grow it out beyond the initial install, so I don't know if I can speak to that either.We have 600 VDIs; that's one install, and then we have probably about 300 and so servers.Technical Support:We've used our SE as technical support, and he's really good. He knows the product and whenever we were having trouble, he was able to help us out. It was more with the install; haven't had a lot of trouble since the install.Previous Solutions:We started with nothing and then we bought another product, StrataCloud, because we were aware it was taking way too long and we just didn't know what was going on. You get the ticket call saying things are slow and without a product like that, where do you start? I think initially the investment was in StrataCloud because vROps was just too expensive.We got into it because it was included in our licensing level with VDI. As soon as we installed VDI, it just quickly showed us a ton of problems we were having we didn't even know about. After seeing it there now this year, what I'd like to do is push back, see if I could get the product we're using out and invest on this one on the other side - on our production server side also.Initial Setup:We had some initial setup issues; I think there was some kind of a shim driver we had to install, if I'm remembering correctly. We had some issues with that shim driver initially. He did it remotely; he called in and we got over it quickly, the initial problems.The full install was a few hours.Other Solutions Considered:We had a request for proposals on management suites and the winner of that RFP was the StrataCloud suite. At that time, we had 6 or 7 competing products come in (all of their names escape me right now). They were all demo’d and we chose the one we were on based on a number of different areas, but I think the biggest one was price.Price wasn't the most important part to me; it was important to the people buying, the end financial guy. To the technicians, we all wanted the best technical product.I don't know if that is vROps, but right now it seems to me to be the best one.Other Advice:For me, from what I've seen, just go with the vendor’s monitoring product. It seems to be that they always know the product best. If you go for somebody else, I think for the most part you might not be seeing the information presented the same way.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-10-04
Rated 4 out of 5 by from I like the predictive analytics. Over time, it learns the environment, including the peaks and valleys. Valuable Features:The number one, most valuable feature is the simplicity of deployment. It's basically an appliance you deploy. It's easy to go in; you set up your connector to vCenter and it pulls in the information.I like the predictive analytics, so over time, vROps will learn the environment; learn when you have peaks and valleys.I like the heat map, unless there's a bug. I ran into an issue before and it relates to where there was a bug, everything was red. The week after I left the deployment, I had to, put out a new release. I had to go and wipe everything and re-install it. That was a pain, but that's what I like the most. It learns the environment. You can see where your sore spots are. Where you have contention. As a former sys admin, that helps a lot.Improvements to My Organization:Going back to the heat map, it gives you more visibility. You go into a vCenter and see, this data store is getting full, or this or that.It simplifies the troubleshooting when you have a VM that is having problems. You can go into vROps and see, for example, there is high disk latency on this data store. You can see it instantly. The VM will show red and you can see which VM has the problem and where the issue is at.Room for Improvement:For previous releases, I would say they needed to streamline the deployment model, which they’ve now done.I'd like to see them bring custom dashboards into all versions of the product. A lot of times I'm deploying vROps, the base version comes with essentials plus kit and it doesn't allow you to do custom dashboards. You've got to get the higher tier.Right now, when I install vROps, it has the default: Here's your heat map, here's this, here's that. If they had a way to do custom dashboards, they could create one for the storage guy to go in - okay, here's all the top storage things the vCenter is saying. Or, they could have the sys admins that manage, maybe Linux or Windows, create custom dashboards that show the top five Linux VMs that are having issues or the top five Windows VMs.That would probably be the biggest improvement they could make.Stability Issues:Since I mainly just install it and go, it's fairly stable. I haven't had any customers report that vROps keeps crashing or that they’re having issues. It seems fairly stable for what I use it for.Scalability Issues:I don't have too much insight on that because most of my deployments have been fairly small.Technical Support:I haven't had to use technical support yet.Initial Setup:Initial setup is super easy. All of the OVA appliances - as far as what I've used - from VMware are easy. What's even easier is - I don't remember which release it was - but it's now a single appliance. Whereas before, there were multiple appliances. It could get somewhat convoluted because you had to get multiple IPs, but they've really streamlined the deployment model with one appliance, one VM to run it.Other Advice:Make sure you read the release notes.I would usually try and deploy the very latest version. I ran into issues where there was a bug and the reporting was broken.We use vROps because it just makes sense. vROps is being included in most bundles that our sales team is selling. It's nice. I like to stay within the same family of products; one throat to choke if something goes wrong.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-10-04
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