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Veeam 24/7 Uplift - technical support - for Veeam Management Pack Enterpris

Mfg. Part: V-VMPPLS-VS-P024M-00 | CDW Part: 3495817 | UNSPSC: 86101601
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This item was discontinued on October 25, 2016.

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for Veeam Management Pack Enterprise Plus for VMware
  • phone consulting
  • 1 month
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Veeam Management Pack Enterprise Plus for VMware
  • phone consulting
  • 1 month
  • 24x7
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
Software Title: Veeam Management Pack Enterprise Plus for VMware

Service
Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month

Header
Brand: Veeam
Compatibility: PC
Manufacturer: Veeam
Model: 24/7 Uplift
Packaged Quantity: 1
Product Line: Veeam

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours



Limitation: Severity level 3
Response Time: 6 hours



Limitation: Severity level 4
Response Time: 8 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update



Service Type: Web knowledge base access

General
Installation Type: Locally installed

 
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12/5/2016 1:10:29 PM
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