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WatchGuard LiveSecurity Service Gold - extended service agreement - 1 year

Mfg. Part: WG019561 | CDW Part: 2784367 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: next day
  • for XTM 5 Series 535
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: next day
  • for XTM 5 Series 535
The LiveSecurity Service Gold Program is designed to meet the aggressive support needs of companies that are heavily dependent upon the Internet for web-based commerce or VPN tunnels. Expanded hours of coverage, industry-leading response times, and direct access to the U.S. based priority response support team assure that you get fast, around-the-clock remote support assistance when needed.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: WatchGuard
Compatibility: PC
Manufacturer: WatchGuard Licensing & Support
Model: Gold
Packaged Quantity: 1
Product Line: WatchGuard LiveSecurity Service

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Web support



Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Type: New releases update

Service & Support Details
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Repair Time: Next day

Equipment
Class of Equipment: Complicated network devices

Service & Support
Location: Shipment
Response Time: Next day
Service Included: Advance parts replacement
Type: Extended service agreement

 
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12/5/2016 2:54:20 PM
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