WatchGuard LiveSecurity Service Plus - extended service agreement (renewal)

Mfg. Part: WG019860 | CDW Part: 4001983 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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  • Extended service agreement (renewal)
  • advance parts replacement
  • 3 years
  • shipment
  • response time: next day
  • for XTM 1525-RP
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • advance parts replacement
  • 3 years
  • shipment
  • response time: next day
  • for XTM 1525-RP
LiveSecurity Service provides rapid-response technical support; hardware warranty with advance hardware replacement; free software updates so code is always up to date; and concise threat alerts. A subscription to LiveSecurity Plus increases the hours/days that technical support is available - from 12 hours a day/five days a week to 24 hours a day/7 days a week.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Web knowledge base access
Support Details Type: Product info support

Support Details Service Included: Web support

Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement

Support Details Type: New releases update

Brand: WatchGuard
Compatibility: PC
Manufacturer: WatchGuard Licensing & Support
Model: Plus
Packaged Quantity: 1
Product Line: WatchGuard LiveSecurity Service

Service & Support
Location: Shipment
Response Time: Next day
Service Included: Advance parts replacement
Type: Extended service agreement (renewal)

Service & Support Details
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Limitation: 5 incidents per year
Repair Time: Next day

Class of Equipment: Complicated network devices

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10/28/2016 4:38:35 PM
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