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WatchGuard LiveSecurity Service Standard - extended service agreement (rene

Mfg. Part: WG019818 | CDW Part: 3000372 | UNSPSC: 81111812
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  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: next day
  • for WatchGuard AP200
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: next day
  • for WatchGuard AP200
All WatchGuard appliances come with a minimum of 90 days LiveSecurity Service. Annual subscription renewals entitle you to submit up to five support incidents per subscription year on the web or the phone. Reported issues that are the result of software or hardware defects are not counted against your five incident limit.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: WatchGuard
Compatibility: PC
Manufacturer: WatchGuard Licensing & Support
Model: Standard
Packaged Quantity: 1
Product Line: WatchGuard LiveSecurity Service

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Type: New releases update



Support Details Service Included: Web knowledge base access

Service & Support Details
Limitation: 5 incidents per year
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 6:00 AM - 6:00 PM



Repair Time: Next day

Service & Support
Location: Shipment
Response Time: Next day
Service Included: Advance parts replacement
Type: Extended service agreement (renewal)

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12/4/2016 2:54:00 PM
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