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Websense Mission Critical Support - technical support (renewal) - 13 months

Mfg. Part: MCSN-X-CP13-R | CDW Part: 3691416 | UNSPSC: 86101601
$86,687.73Advertised Price
Lease Option ($2,494.87 /month) Lease Availability
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 10 hrs 50 mins
  • Technical support (renewal)
  • phone consulting
  • 13 months
  • 24x7
  • response time: 30 min
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Product Overview
Main Features
  • Technical support (renewal)
  • phone consulting
  • 13 months
  • 24x7
  • response time: 30 min
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Installation Type: Locally installed

Header
Brand: Websense
Compatibility: PC
Manufacturer: Websense
Packaged Quantity: 1
Product Line: Websense Mission Critical Support

Service
Support Full Contract Period: 13 months
Support Details Full Contract Period: 13 months

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 2 hours



Limitation: Severity level 3
Response Time: 4 hours



Limitation: Severity level 4
Response Time: 1 business day



Service Type: New releases update



Service Type: Web knowledge base access



Service Type: Security alert notification



Service Type: Web support

 
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12/5/2016 5:10:48 AM
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