Know your gear
Through an intuitive interface, built-in ITIL best practices and collaboration tools for sharing and recording information to create a “social service desk,” SaaS-based HP Service Anyware simplifies ticket, incident, problem and change management and delivers robust features to improve first-call resolution. It also offers significant enhancements in process design, task creation, form editing, and table creation and editing to reduce the cost of configuration and on-going maintenance and simplify upgrades.