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EMC Documentum Process Integrator reduces the cost of building and maintaining external systems and application integrations through configuration (as opposed to more costly programming). Process Integrator leverages a standards-based, service-oriented architecture to configure inbound and outbound message handling to enable communication with enterprise applications, web services, message brokers, enterprise service busses (ESB), file systems, and email. A comprehensive set of activity templates within Documentum Process Builder enables integration with external systems, allowing external systems to trigger new processes, complete activities, import or export data, and trigger actions in external systems. Powerful data mapping features enable non-programmers to easily exchange XML and other data types between Documentum Process Suite and other systems to leverage existing investments and accelerate work processing.