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OverlandCare Platinum - extended service agreement (uplift) - 1 year - on-s

Mfg. Part: V3-PL1Y-V200-U | CDW Part: 3950144 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement (uplift)
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for V3 VDI V200 Appliance
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Product Overview
Main Features
  • Extended service agreement (uplift)
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for V3 VDI V200 Appliance
As the global provider of primary, nearline, offline and archival data storage solutions, Sphere 3D (formerly Overland Storage/Tandberg Data) delivers SnapServer, SnapScale, SnapSAN, NEO and RDX data management and backup solutions that are backed by excellent service and support. OverlandCare uplift and extension support ensure that the customers have the optimal level of service and support required to meet their particular needs.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Overland
Manufacturer: Overland Warranties
Model: Platinum
Packaged Quantity: 1
Product Line: OverlandCare

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update

Service & Support
Location: On-site
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement (uplift)

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Servers

 
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12/6/2016 12:21:00 PM
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