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3 min

Scaling Retail Growth With Smarter Cloud Management

See how CDW delivered proactive cloud support and strategic oversight to help a popular retail business scale with confidence.

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Grow boldly with cloud that rises to the occasion

65%

of IT leaders plan to increase their cloud budgets1

 

60%

of organizations use managed services providers in some capacity for cloud management²

How can retailers modernize cloud operations to stay ahead of rapid expansion?

A REAL-WORLD EXAMPLE

A Cloud Strategy Designed for Nationwide Growth

As a popular home interior retailer expanded across the U.S., its technology team was feeling the strain. Rapid store openings and evolving e-commerce needs meant the retailer needed help managing its cloud environment and scaling support for its growing footprint.

With limited internal bandwidth and its cloud environments increasing in complexity, the retailer turned to CDW to help simplify operations, control costs and improve performance — all while keeping its team focused on what they do best: building a seamless customer experience.

THE TURNING POINT

Support Tailored for Retail Velocity

CDW offered a fully managed Azure solution built for growth. From day one, the CDW team delivered seamless onboarding and governance backed by senior-level cloud architects and engineers.

The solution includes ongoing cost management, automation guidance and Infrastructure as Code (IaC) strategies optimized to meet the retailer’s changing digital needs. With dedicated technical account management (TAM) and around-the-clock support, the retailer gained instant visibility and control over its cloud operations.

THE RESULTS

Cloud Confidence at Scale

A retail employee uses a tablet while examining a product, as another employee organizes items in the background.

With CDW as a strategic cloud partner, the home interior retailer transformed its cloud approach from reactive to resilient. The retailer gained a stronger grip on spending, optimized its Azure environment for future growth and empowered its team to stay focused on innovation.

Here’s why it worked:

  • 24/7 managed support ensured uptime and business continuity 
  • Cost visibility tools improved Azure spend efficiency 
  • IaC and automation accelerated deployment and scalability
  • Expert guidance aligned cloud operations with strategic goals

What’s next?

The retailer is expanding into new markets knowing its cloud can scale securely and smartly with every new store opening.

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Sources:
1 Foundry, “2024 Cloud and Retail Tech Insights”
2 Flexera, “The State of the Cloud Report 2024”

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