Research Hub > CDW Summit 2026: Using Agentic AI To Achieve Your Business Goals
Video
3 min

CDW Summit 2026: Using Agentic AI To Achieve Your Business Goals

AI success hinges on striking the right balance between empowering your employees and governing your data.

At this year’s CDW Summit 2026 in Dallas, CDW’s Ben Weiss shared his belief that AI success starts with a clear objective and defined outcomes. He said many organizations fail because they become too enamored of the technology before they’ve even figured out what they want from it or how to apply it in real life. As an example, he offered some of CDW’s experience and discussed the ways the company has learned to balance multiple strategies to deliver on expected outcomes.

Participants:

Ben Weiss, Vice President of Strategic Initiatives, CDW

Video Highlights:

  • CDW’s Ben Weiss shared how the company seeks to empower all of its employees with agentic AI: “We pick tools on the platform that allow people to build agents from all walks of the company. People who have an engineering background work in some tools and folks who have never written a single line of code in their life are still able to build agents.”

  • However, CDW couples that empowerment with careful data governance. For projects that are both high-value and high-risk, Weiss said, “we’re going to have teams that have the right level of expertise to work in those sensitive environments.”

  • As advice for organizations looking to deploy agents, Weiss said, “it’s great to have a sound data strategy and a real data platform where you’re already bringing together the best of the best. That makes agent building much more rapid and easily governed.”

Learn how CDW can help your organization leverage agentic artificial intelligence. Talk to a CDW expert.

Joe Kuehne

Associate Editorial Director, BizTech Magazine

Joe Kuehne is the associate editorial director for BizTech magazine.