Toshiba GCS and CDW: Modernizing Retail Store Technology
Discover how Toshiba GCS and CDW help retailers modernize operations, reduce costs and deliver seamless customer experiences through scalable technology solutions.
The retail landscape is evolving fast. Toshiba Global Commerce Solutions (GCS) and CDW are leading the way, empowering retailers to modernize store operations, boost efficiency and deliver better customer experiences. By joining forces, they offer a single, coordinated path to unify in-store and digital commerce, helping retail executives and IT managers achieve lasting results.
Toshiba GCS Solutions: Portfolio, Differentiators and Benefits
Toshiba GCS stands as the global leader in retail store technology, providing a comprehensive suite of solutions including POS hardware, self-checkout (ranked #1 globally), mobile checkout and the innovative ELERA® Commerce Platform.
ELERA® is a cloud-native, open software platform that modernizes retail without costly infrastructure replacements. Toshiba’s modular, vendor-agnostic design and AI-powered features — like real-time loss prevention — set it apart, offering scalability and flexibility, all supported by an extensive partner ecosystem.
Solving Core Retail Challenges
Retailers face mounting pressures from legacy systems, operational inefficiencies and labor shortages. Toshiba GCS addresses these issues by reducing technology debt, cutting shrink with AI-driven loss prevention, and streamlining checkout through unified POS and mobile solutions. The ELERA® platform integrates every aspect of store operations, allowing stepwise modernization and bridging online and in-store experiences. The outcome is faster innovation, simplified operations and personalized shopper journeys — all from one trusted technology partner.
Industry Impact: Grocery, Convenience, Specialty and More
Toshiba GCS delivers strong value across multiple industries. Grocery and general merchandise retailers use the platform for seamless management of loyalty programs and high-volume checkouts.
Convenience and fuel retailers benefit from self-checkout, AI security and modular hardware to address labor shortages. Specialty retailers leverage Toshiba’s mobile solutions to enhance in-store customer engagement. Pharmacy and health environments see gains in compliance and throughput, while hospitality and entertainment benefit from frictionless, scalable solutions for ticketing and concessions.
Expert Support from CDW and Toshiba
Toshiba’s end-to-end Professional Services, combined with CDW’s integration and deployment expertise, ensure smooth implementation. Whether retailers prefer self-implementation or fully managed delivery, the partnership offers flexible options, tailored to unique business needs.
Getting Started: Key Questions to Ask
- How old is your current POS environment?
- Are hardware refresh cycles planned within 12-24 months?
- Is checkout consistent across all stores?
- Do POS models vary by location?
- How flexible is your current platform?
Efficiency, Cost Savings and Revenue Growth
Retailers adopting these solutions report significant improvements. Modern tech stacks can accelerate innovation, with most organizations achieving faster time-to-market. Consolidating store systems reduces operational costs and IT complexity. AI-driven tools lower shrink and improve inventory accuracy, while next-gen loyalty programs boost customer lifetime value. Enhanced checkout speed raises satisfaction and conversion rates.
Toshiba GCS and CDW assist retailers across industries in enhancing operational efficiency, minimizing expenses and providing consistent customer experiences through adaptable technology solutions.
Contact your CDW account manager to explore how Toshiba GCS and CDW can modernize your retail operations, reduce costs and drive growth.