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MANAGED DETECTION AND RESPONSE

Amazing happens when you can prove you’re protected.

You’ve invested in security tools. CDW proves they work. Our Managed Detection and Response (MDR) service offers 24/7 threat detection and response within your environment so you can find and contain threats fast. Get full protection – no need to build your own SOC. 

We Respond to Challenges With Outcomes That Make a Difference

With CDW MDR, we go to work exactly where today’s threats turn into business work.

We have tools, but we can't tell if we're actually protected.
We map what's covered and what's exposed, then run continuous detection across endpoints, network and cloud, so you can show protection instead of assuming it.
We can't watch and respond 24/7 with the team we have.
Our SOC extends your team with always-on, expert coverage. We own the nights, weekends and holidays your internal staff can't sustain alone.
The alerts never stop, and our response is slow and uneven.
AI-augmented triage cuts the noise to what's real. Our analysts investigate and contain with a consistent playbook, so you get fast, repeatable response day or night.
We have regulators and cyber insurers to answer to.
We deliver continuous monitoring, documented detection and response, and audit-ready reporting that hand your compliance and risk teams the evidence they need.
One bad incident could take the business offline.
Our experts lead containment that shrinks dwell time and blast radius. We stop threats early, so a security event stays a security event, not a business outage.

Owning the Tools Isn’t the Same As Knowing You’re Protected

You have invested in strong security tools, yet like most organizations, you may still struggle to answer the question that matters at 2 a.m.: Are we actually protected right now?

The challenge keeps getting harder. Ransomware groups now operate with business-like efficiency, AI-driven attacks outpace what human teams can answer, and cyber insurance carriers keep raising the bar for coverage. Meanwhile, security accountability still falls to IT teams that no one ever staffed or structured to run a 24/7 operation.

You can close that gap without buying more, hiring more or starting over. You simply add the around-the-clock expertise that turns the tools you already own into protection you can prove. That’s exactly what CDW’s MDR service delivers.

The CDW MDR Advantage

CDW’s MDR service closes the gaps that tight staffing, tool sprawl and nonstop alerts leave behind. We layer always-on monitoring and real, expert response onto the environment you already run.

Always-On Coverage

Our security operations center (SOC) watches your endpoints, network and cloud all day, every day. We hunt for threats and the early signals that something’s wrong, including the after-hours stretch your team can’t cover.

Real Response, Not Just an Alert

When a threat is real, our analysts investigate, contain and remediate. We cut attacker dwell time and shrink the blast radius before a problem becomes an incident. 

Signal, Not Noise

AI-augmented analytics filter the flood, so only the alerts that matter reach your team. You end alert fatigue and give your people their day back.

Protection That Keeps Up

Ongoing tuning, reporting and continuous improvement keep detection sharp and audit-ready as you grow. You avoid rip-and-replace projects and constant reinvestment.

A Partner, Not Another Console

You don’t get one more tool to manage. You get CDW experts accountable for the outcome and proof that you can detect and contain threats before they reach the business. 

The CDW MDR Approach

We don’t just provide solutions—we partner with you. From shaping your vision to delivering measurable outcomes, our work is built around your goals.

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Our Methodology is Proactive by Design, Not Reactive by Default

Great detection starts with understanding what we protect. We learn about your environment, find what matters and where you’re exposed, then operate, monitor, hunt and contain threats – so you’re always protected. 

As attackers change their playbook, we keep tuning yours, so your protection keeps moving forward while your team stays focused on the work that grows the business. 

Built Around Your Environment, Never a Rip-and-Replace

CDWs MDR fits the way you already work. We layer expert detection and response onto the EDR, XDR and SIEM investments you’ve made,  strengthening what you own instead of forcing a single tool or a rigid template on your team.  
 
You keep the platforms your people know. We add expertise, coverage and response, turning your tools into proven protection. As your needs grow, we connect MDR to CDW’s broader security, cloud and infrastructure services.

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Two professionals monitoring security dashboards at workstation in operations center
Expert Eyes That Never Blink

A SOC staffed by CDW experts monitors your environment without pause, hunts for threats and manages every alert from first signal to resolution. They record, triage and prioritize threats, contain them, and keep you informed along the way.

Most teams can’t build or sustain this kind of always-on capability on their own. We deliver it for you, without the same cost, headcount and complexity of standing it up yourself. 

FEATURED WEBINAR

Finding Your Biggest Security Gaps - Without Adding Tools

Most organizations don’t have a visibility problem—they have an alignment problem. Security teams are often sitting on a robust stack of tools, yet critical gaps persist due to misconfiguration, siloed data, and underutilized capabilities.

In this webinar, we’ll show you how to uncover your most pressing security vulnerabilities using what you already have in place—no new tools required.

Why CDW for MDR?

CDW runs detection and response as your full-lifecycle technology partner. We stay accountable long after deployment, so you gain protection that grows with you.

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Trusted Expertise

We learn your environment before we operate it, then prove our value day after day. You get analysts who know your systems, not strangers reading a runbook. 

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Coordinated Access

MDR connects to CDW’s full stack of security, cloud and infrastructure services. Your tools work together instead of in silos, so you close gaps others miss.  

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Meaningful Connections

We meet you where you are and build around your priorities and preferred platforms. When threats hit, you reach real experts who answer, not a ticket queue.  

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Proven Commitment

We said it before, but we own the outcome, not a one-time setup. We tune, report and evolve your protection as the threat landscape shifts, so your defenses never fall behind.

Managed Detection and Response

Read the latest from our experts.

Make Confidence Your Security Baseline

Talk with CDW’s managed security experts, and we’ll help you find the right MDR fit for your environment. Start the conversation today and take the fast path from coverage to confidence.

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