Managed Servicescdw

Now You Can Focus on
Growth Not Maintenance

For most businesses, technology is a means to an end. The more time your team spends managing your infrastructure, the less time they have to work towards business objectives. CDW can relieve some of this burden by helping you manage your most complex infrastructure, freeing you to focus on growing your business and delighting your customers. Our IT experts have the knowledge and experience to deliver a holistic cloud solution providing global connectivity, colocation and managed cloud services tailored to your needs and goals.

Our Enterprise Command Center is a place where we can manage your infrastructure, focusing on cloud and mobility.

Overcoming the complexity of the cloud

Between large capital investments, constant maintenance and the increasing need for a highly specialized staff, your on-premises infrastructure could be more trouble than it's worth. Many of your competitors are leveraging cloud services to increase their ability to be agile and flexible to keep up with client demand, but the sheer complexity of the offerings is overwhelming — not to mention considerations such as security, regulatory compliance and overall cost. It's a lot to handle.

CDW's aggregation, infrastructure and managed services

Regardless of the application, workload or challenge, we can ease your transition to the cloud by taking a holistic view of your current technology delivery challenges or new project. Because of our experience and extensive network of partners, we’re able to challenge existing IT consumption models to find the best solution for you. After helping you assess and optimize the right network, cloud and data center solutions for your business, we will help you plan and transition to ensure the smoothest migration possible. Once integration of either your existing or new applications is complete, we'll provide you with the right mix of managed services to run and operate your environment. Whether you do it yourself or leverage CDW's managed engineering expertise to run your environment, we will help you reach your business goals.

Flexible solutions that grow with your business

Growth-Ready Solutions: Our scalable global network provides the right performance based on your applications and workloads.

Get Guaranteed Uptime: We offer industry-leading service level agreements (SLAs) based on uptime requirements. Proactive monitoring means issues are addressed immediately and effectively.

Partnerships in All the Right Places: Our industry-leading telecommunications and cloud services portfolio gives you access to hybrid cloud solutions from 1,100 hosting and data center providers from around the globe.

The Control and Compliance You Need: You'll always have full access to your infrastructure when you need it. Plus, we'll make sure relevant compliance standards such as SSAE-16, SOC1, SOC2, HIPPA, PCI and NIST are met.

IT Expertise You Can Trust: Through a single point of contact, you can tap advice from a team of more than 250 coworkers who manage your environment.

Connectivity, Colocation & Managed Cloud Services

Building and maintaining a data center is a massive undertaking that requires enormous capital expenditures and specialized expertise. Plus, an on-premises data center is vulnerable to service interruption and data loss in the event of an outage or natural disaster. To reduce the burden on your staff and ensure business continuity, CDW leverages data centers that are cross connected to the highest-performing cloud solutions available. These data center ecosystems are privately networked via low latency transport to provide the performance and security your business requires. CDW wraps these world-class assets in our managed services to deliver a seamless experience through two Enterprise Command Centers (ECCs).

Connectivity Services


Transforming Enterprise IT

Communication and connectivity to the world is the lifeblood of every business. Whether workers are coordinating with colleagues down the hall or across the ocean, success depends on being able to gather, share and apply knowledge. CDW works with more than 75 global telecommunications companies to help our clients connect their most critical communications, infrastructure, applications and workloads.

What We Offer

Global WAN and IP Services

We can help you optimize your WAN and deploy and manage your IP network.

Custom Fiber

We can help you create a global network from the ground up.

Hosted VoIP /SIP

We can simplify your communication with UCaaS and SIP.

Low Latency Transport

We'll help create balance across your network with low latency data transportation.

CDW Managed Networks

The less time you spend worrying about your network, the more time you have to grow your business. With our remote managed network solutions, your IT staff won't have to deal with carriers on a day-to-day basis. Instead, our help desk provides a single point of contact and escalation for both primary and backup networks. Our remote services can help you reduce your resources and expenditures while ensuring quality, flexibility and security.

Real Connectivity Stories

Without any bias, CDW simply presented the facts to me, and when I had enough information, I settled on the carrier that I felt best met my requirements.

— Mark Williams, Sr Mgr of Global Networks and Telecommunications at BorgWarner; read more (pdf)

Telecom Behind Bars

When healthcare services provider MHM Services, Inc. needed toreplace its on-site PBX phone systems in just one weekend, it turned to CDW and 8x8, Inc. See how we did it (pdf).

Cost-Saving Upgrade

Source Interlink cut costs, increased performance and future-proofed communication needs with an IP-based network and carrier services from CDW. Learn more(pdf).

Colocation Center Services



The right colocation can get you closer to your customers. We'll help you future-proof your business through a network of over 1,100 partner facilities around the globe. Even if your organization hasn't yet considered leveraging public cloud as a delivery method for certain applications, we can ensure that the colocation facility you choose provides a solution that is cost effective, secure, efficient and scalable.

To reduce the burden on your staff and ensure business continuity, CDW can provide colocation services that let you take advantage of cloud computing regardless of your network or geographic requirements. Once we help you choose the right facility, we'll help you deploy the infrastructure, dedicated or public, and manage as much of the cloud environment, applications and experience as you choose.

Reliable and Secure Facilities

Our facilities offer full UPS power, backup systems and N+1 (or greater) redundancy with >99.9999% up time if required.

Disaster Recovery You Can Count On

We provided detailed disaster recovery (DR) plans to ensure business continuity.

Worry-Free Managed Hosting

Experienced and certified engineers handle all the daily maintenance of your hosted IT infrastructure.

Powerful High-Density Racks

High-density colocation centers give you more power per square foot.

High-Performance Network Peering

With an abundance of network connectivity options, you can reduce cost and latency in application delivery.

No Need Too Small
for Colocation

We offer colocation services on any scale, from a single cabinet to a software-defined data center.

Your Infrastructure, Managed by CDW

The less time you spend worrying about your infrastructure, the more time you have to grow your business. Our managed hosting services can help you reduce your resource and capital expenditures while ensuring quality, flexibility and security for your IT environment — in your data center or in the cloud.

Our managed services allow you to contract with CDW for support of your dedicated networks, systems, databases and select applications — at your place or ours.

Award-Winning 24/7 Capability

Our SLAs keep you connected, meeting even the most aggressive RTO and RPO objectives.

Access to Expert Engineers

Through a dedicated service account manager, you'll have direct access to expert engineers who intimately understand your environment.

Scalable Levels
of Service

Every organization's needs are different. That's why we’ll build a service level that's specific to yours.

Ultimately, the goal is not to own any equipment at all and have the ability to scale up and down as we need to. That's the biggest benefit of cloud computing.

— John Jackson, VP of Global Infrastructure and Procurement at D+M Group; read more (pdf)

Managed Cloud Services



A rigid IT infrastructure can restrain growth and produce spiraling costs. Unfortunately, many organizations lack the resources to take full advantage of new technology. Cloud solutions can help you reach your growth and revenue goals, providing the IT capabilities you need in a way that is scalable, usable and budget-friendly.

At CDW, we specialize in migrating, integrating and managing the cloud services that your organization needs, allowing you to focus on your core mission, rather than IT operations. See how we can help you add scale and infrastructure where it’s needed, when it’s needed, at manageable cost.

Your Cloud, Managed by CDW

Whether you need to leverage existing technology investments, extend those technologies into cloud-based environments or transition to a managed hybrid cloud, we have solutions that fit your needs. Our experienced, certified engineers design and manage highly stable, fault-tolerant data centers while handling the daily maintenance so you don’t have to. We can work with you to build a custom solution in the following areas:

  • Infrastructure as a Service (IaaS) and Managed Hosting: Cross infrastructure maintenance off your to-do list.
  • Backup as a Service (BaaS) Manage your growing data needs with efficient cloud storage and backups.
  • Disaster Recovery as a Service (DRaaS): Protect your network and your data.
  • Desktop as a Service (DaaS): Users can access their virtual desktops on any device.
  • Hosted Exchange: Move your email to the cloud.
  • Unified Communication as a Service (UCaaS) and Contact Center: Cut down on telephony costs by hosting communications in the cloud.

Real Cloud Stories

When an e-commerce company needed a redundant safety net for their public cloud data center on a tight deadline, we got the job done.

Ready for Disaster

We helped TaylorMade Golf move to cloud-based disaster recovery of ERP systems for greater reliability, scalability and performance. Read more (pdf).

Growth in the Cloud

ZeroChaos' move to a single network service provider and data center cloud added nimbleness and innovation — while giving time back to IT staff. See how we did it (pdf).

Our Customers and CDW

- Gary Flowers

ZeroChaos CIO

Read Case Study (pdf)

We felt the need for data center agility and scalability for growth. Expanding our cloud use would also simultaneously help control costs.
- Brent Strombom

CDW Cloud Specialist

Read Case Study (pdf)

To achieve TaylorMade’s vision of a scalable DR environment, we needed to look beyond colocation, so we focused on DR as a Service and cloud services.

the cdw approach

At CDW, we help you maximize the return on your IT investments by supporting the full lifecycle of your key IT initiatives, from assessment and design to deployment and
ongoing management.





Our connectivity, colocation, managed and cloud services help you manage your IT infrastructure and provide support when and how you need it.


Speak to an expert today. CONTACT US