- Remote installations / configuration
- business hours
HP Network Configuration and Integration Service provides a flexible way for you to receive HP networking configuration and integration assistance that meets your needs. When you purchase this service, HP network support service technology consultants will be assigned to your organization for a predetermined period of time to assist with mutually agreed-upon HP networking-related configuration and integration activities that you direct. You have the flexibility to choose from a variety of service activities, including advanced configuration of wired and wireless network devices, network integration and interoperability testing, network security implementation, network management installation and configuration, troubleshooting and general consultation on customer-provided designs or implementation plans. An HP network support services technical consultant will be assigned to the customer for increments of a single contiguous hour during HP standard business hours (excluding HP holidays) to assist with mutually agreed-upon HP networking-related configuration and integration activities that are directed by the customer. Service assistance is delivered remotely utilizing phone conferences, HP Virtual Room, VPN access, or other mutually agreed-upon remote access methods.