IBM Business Critical Service - extended service agreement - for IBM Securi

Mfg. Part: D0V5FLL | CDW Part: 3015230 | UNSPSC: 81112201
Availability: In Stock Ships same day if ordered before 4 PM CT
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Product Details
  • Extended service agreement
  • for IBM Security QRadar Core Appliance XX24
  • 1 appliance install
  • Passport Advantage Express
  • 1 year
  • 24x7
  • response time: 4 h
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Product Overview

Main Features
  • Extended service agreement
  • for IBM Security QRadar Core Appliance XX24
  • 1 appliance install
  • Passport Advantage Express
  • 1 year
  • 24x7
  • response time: 4 h
Under the Business Critical service upgrade option, when you contact IBM for support and IBM determines that onsite support is necessary, IBM will target to be onsite within 4 hours, 24 hours per day, 7 days per week. This target is measured from the time onsite hardware support is deemed necessary. IBM will contact your representative to arrange for the onsite visit.

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