- Extended service agreement (uplift)
- parts and labor (for Capacity Expansion
- 34TB Usable Capacity)
- 1 year
- response time: 4 h
- must be purchased within 60 days of the product purchase
- for P/N: DDY69-ASEG-001A
Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.