RSA Basic Support technical support - 1 year

Mfg.Part: SSP-LC10-STDBY-12M | CDW Part: 1619553 | UNSPSC: 81111812
Availability: In Stock
Warranties
$8,124.63 Advertised Price
Advertised Price
Lease Option ($228.22/month)
Note: Leasing is available to organizations only. Leasing is not available to individuals.
Product Details
  • Technical support
  • phone consulting
  • 1 year
  • 9x5
  • response time: 2 h
  • for P/N: NIE-LC10-LS-STDBY
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Product Overview

Main Features
  • Technical support
  • phone consulting
  • 1 year
  • 9x5
  • response time: 2 h
  • for P/N: NIE-LC10-LS-STDBY
Basic Support provides assistance with installation and operations of RSA solutions and products and helps to resolve problems that are inconsistent with documented behavior. Basic support includes telephone and E-mail support - technical support for your technical issues is available during 8AM to 5PM, your local time, Monday through Friday. RSA's state-of-the-art support centers are staffed with highly qualified technical support engineers with experience in RSA software and hardware technologies; SecurCare On-line - you will have 24 x 7 access to SecurCare Online (SCOL) RSA's on-line e-support center. SCOL provides web support, including on-line case management and an extensive knowledge base. Also, you receive a subscription to RSA SecurCare notes, which impart support information proactively and help mitigate risk; software releases - As a RSA customer, your entitlements include patches, maintenance and major releases of software updates and upgrades, which keep your systems current and protect your security investment.