- Extended service agreement
- parts and labor (for notebooks and all-in-ones with 3 years warranty)
- 3 years (from original purchase date of the equipment)
- response time: NBD
Samsung Protection Plus (SM) coverage begins from date of purchase. Protect mobility assets against accidents and minimize repair downtime with Samsung's Next Business Day (NBD) onsite service. With NBD service our priority diagnostics and team of field technicians will schedule the repair at the customer's facility by the end of the next business day M-F.