Quick tech specs
- Site with Spares Services Pack 4 Hour (7x24) Service
- parts and labor
- on-site
- 4 h
- Extended service agreement
- 1 year
- 24x7
Know your gear
Your communications network is one of your most important assets and underpins your competitive edge. Managing your core business while keeping up with the latest technology would be an impossible challenge without a fully resourced and trained hardware support team within reach. The Managed On-Site with Spares Services Pack is the most reliable and cost-effective way for you to manage scarce technical resources.
The Managed On-Site with Spares Services Pack extends quality workmanship right to your site. The Managed On-Site with Spares Services Pack provides a trained technician and the Field Replaceable Unit (FRU) the Next Business Day or within 4 hours same day. By taking responsibility for these routine maintenance activities, the Managed On-Site with Spares Services Pack allows you to focus on your core business activities, expand existing markets and develop new opportunities. The Managed On-Site with Spares Services Pack is delivered with the Technical Support Services Pack to enable diagnosis and resolution of complex problems, as well as access to Web support tools. The Managed On-Site with Spares Services Pack includes all the benefits of the Managed Spares Services Pack and therefore removes or significantly reduces the costs associated with geographically dispersed warehousing space, staff across these locations and the systems and processes to manage the inventory. With this service you have access to Nortel Networks FRUs and have no need to maintain your own spares inventory or a team of service technicians to carry out the associated field maintenance activities. The service is coordinated through the Nortel Networks Call Center and a single phone call is all that is required for a service technician and a FRU to be dispatched. Nortel Networks coordinates the arrival of the FRU and the service technician to your designated location.
The Managed On-Site with Spares Services Pack extends quality workmanship right to your site. The Managed On-Site with Spares Services Pack provides a trained technician and the Field Replaceable Unit (FRU) the Next Business Day or within 4 hours same day. By taking responsibility for these routine maintenance activities, the Managed On-Site with Spares Services Pack allows you to focus on your core business activities, expand existing markets and develop new opportunities. The Managed On-Site with Spares Services Pack is delivered with the Technical Support Services Pack to enable diagnosis and resolution of complex problems, as well as access to Web support tools. The Managed On-Site with Spares Services Pack includes all the benefits of the Managed Spares Services Pack and therefore removes or significantly reduces the costs associated with geographically dispersed warehousing space, staff across these locations and the systems and processes to manage the inventory. With this service you have access to Nortel Networks FRUs and have no need to maintain your own spares inventory or a team of service technicians to carry out the associated field maintenance activities. The service is coordinated through the Nortel Networks Call Center and a single phone call is all that is required for a service technician and a FRU to be dispatched. Nortel Networks coordinates the arrival of the FRU and the service technician to your designated location.