- Technical support
- for VMware vCloud Suite Standard (v. 5)
- upgrade from VMware vSphere Enterprise Plus Edition
- emergency phone consulting
- 1 year
- response time: 4 business hours
VMware Production Support is designed with your production environments in mind. The global support centers are staffed around the clock to provide you access to the industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.