Software Details
- Penalty
- 1 license
- 10-24 licenses
- for Acronis Disk Director Suite
- academic, volume, GOV
- English
Know your gear
Designed to meet the service, support, and troubleshooting demands of Acronis's customers, the Acronis Advantage program provides a variety of support options including a self service, pay-per-incident or subscription plan.
An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of annual subscription-based support programs aimed at providing customers with world-class service, at a level and cost that meet specific support needs.
Acronis Advantage Premier offers 24 x 7 support services available via chat, phone, and email. Acronis Advantage Premier customers receive priority support. In the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service can be purchased within the Acronis license program or as an upgrade from the Acronis Advantage Standard program. Acronis corporate box products include Acronis Advantage Premier service for the first year.
An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of annual subscription-based support programs aimed at providing customers with world-class service, at a level and cost that meet specific support needs.
Acronis Advantage Premier offers 24 x 7 support services available via chat, phone, and email. Acronis Advantage Premier customers receive priority support. In the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service can be purchased within the Acronis license program or as an upgrade from the Acronis Advantage Standard program. Acronis corporate box products include Acronis Advantage Premier service for the first year.