Allied NetCover Basic + Support Service - Band J 1 Year
Mfg # AT-NCBA2J-01
CDW # 340066
| UNSPSC 81111812
Know your gear
Features:
Password access to ATI On-Line Services
Email inquiries and response within 24 hours
Rapid-response emergency/network down telephone support 24 hours a day, 7 days a week, 365 days per year (Priority 1)
Software upgrades and bug fixes
8 hour Access to Technical Assistance Center 8:00am to 5:00pm PST, Monday thru Friday
Basic Plus Advanced Replacement of defective hardware, guaranteed shipment the same day or next business day if request received after 2.00pm PST (US)