- Extended service agreement (renewal)
- parts and labor
- 3 years
- response time: NBD
- for Brocade 6505
Through Brocade Direct Support, customers have a single support contact for all Brocade SAN and IP hardware and software solutions, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs.
Available in most locations worldwide, Next-Business-Day Onsite support provides 24 x 7 telephone support and electronic access to software updates, plus next-business-day response for onsite parts and labor.