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CHS KRONOS

Mfg.Part: CHS-KRONOS | CDW Part: 2322409
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CHS KRONOS
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DL360 G7 1P, Xeon E5630 (2.53GHz, 8MB L3, 80W, 3 x 2GB RDIMM, P410i/256MB, 460W PS, 1U Rack), base model includes 6GB of memory (3 x 2GB RDIMM's), HP 146GB 6G SAS 10K SFF (2.5-inch) Dual Port Enterprise 3yr Warranty, P410i included/imbedded, Integrated Lights-Out Advanced, No Media, 1-Server License, including 1 year of 24x7 Technical Support and Updates, HP 460W CS HE Power Supply Kit, 4-Hour On-site Service, 7-Day x 24-Hour Coverage, 4 Years, Electronic, HP DL360 SL 12.7mm SATA DVD-RW Optical kit, Battery Kit upgrade, APC 1FT PWR CORD C13 TO NEMA 5-15P, APC 2FT PWR CORD C13 TO NEMA 5-15P, DCIM-USBG2 Raritan Computer Interface Module for USB DOMINION KX , Server Hardware Installation Service
CHS KRONOS is rated4.20 out of5 by5.
Rated 5 out of 5 by from The flexibility in configuration is this product’s most valuable feature. Licenses are expensive.Valuable FeaturesThe flexibility in configuration is this product’s most valuable feature.Improvements to My OrganizationWe are able to address non-exempt employees working alternate work schedules - 9/80 with accurate FLSA calculations.Room for ImprovementWe are still on a Java platform and that causes issues.Use of SolutionI have used various version of WFC since 2008.Stability IssuesHardware and client PC specifications must be exact.Scalability IssuesLicenses are expensive.Customer Service and Technical SupportTechnical support is awesome. I give them a 9/10.Previous SolutionsIt was all paper previously.Initial SetupInitial setup was both straightforward and complex. It was straightforward because we knew what we wanted and needed, but the actual configuration was complex.Pricing, Setup Cost and LicensingBe very careful and make sure you have enough licenses, but WFC can be expensive.Other Solutions ConsideredWe evaluated other options, but I’m not sure which ones.Other AdviceBecome very knowledgeable and ask questions, think outside the box.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-08-31T00:00:00-04:00
Rated 5 out of 5 by from The advanced scheduler helps to ensure proper staffing. Employees get satisfaction utilizing employee self-service.What is most valuable?The advanced scheduler helps to ensure proper staffing. Employees get satisfaction utilizing employee self-service.How has it helped my organization?With the advanced scheduler, manual processes can be eliminated.For how long have I used the solution?I have used Kronos for twelve years.What do I think about the stability of the solution?Doesn't every system have stability issues?How is customer service and technical support?Support quality varies depending on the experience level of the representative answering the call. I would give them a rating of 1-4/5.Which solutions did we use previously?We did not have a previous solution.How was the initial setup?The setup was complex. There are numerous system settings. I'm comfortable with the FAP setup, but this area is very complex.What's my experience with pricing, setup cost, and licensing?The licensing is very expensive, in addition to the cost of the product.Which other solutions did I evaluate?We also looked at API.What other advice do I have?Attend the classes for exposure, but you will learn so much through exploring and testing the products yourself.The organization map for advanced scheduler should be thoroughly discussed and agreed upon before any build takes place.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-03-20T00:00:00-04:00
Rated 5 out of 5 by from Some of the valuable features are genies, HyperFind queries, and navigators.What is most valuable?* Technical side: The level of detail (building blocks) in configuration (setup) makes it scalable and secure on a functional level, as well as on a data level.* Functional side: Genies, HyperFind queries, Navigators (Workspaces and Wizards) are some of the great features.How has it helped my organization?With Navigators, managers can now do their routine job of approving timecards in a step-by-step wizard which saves a lot of their time.What needs improvement?Reports are not properly designed.Getting reports/data without having to measure performance (KPIs) has no value. One of the most essential requirement for us is to have a variance report for comparing Actual hours (FTEs) with Same Period Last Year, Schedule and Target (Budget) which is not available. In fact, there isn’t any option to store budgeted numbers. We use other tools to generate this report after downloading data from Kronos.Regarding user-friendliness, the reports we generate has multiple fields concatenated in one column upon opening in Excel and it takes time to manually parse and separate out columns for further use.For how long have I used the solution?I have used this product for three to four years.What do I think about the stability of the solution?Due to the cloud solution (managed by Kronos), we faced connectivity issues on numerous occasions in the past, which were eventually fixed.What do I think about the scalability of the solution?We did not have any scalability issues.How is customer service and technical support?Customer Service: 3/10Technical Support: I would give technical support a rating of 3/10. A lot of the time, their technical support person did not understand the issue. They need to train their support team well.How was the initial setup?I joined the company after implementation.What's my experience with pricing, setup cost, and licensing?The pricing and licensing models are standard and similar to any other timekeeping solution.What other advice do I have?Getting comprehensive knowledge of the product is necessary prior to implementation. The tool has a lot of features that can be configured before implementation according to the business requirements.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-05-15T00:00:00-04:00
Rated 5 out of 5 by from We've been able to bring all payroll functions back in-house, although the implementation online training classes were slow.Valuable FeaturesThe report feature has been a valuable asset for us. Kronos has many canned reports and we have found that they meet our needs.Our employees enjoy the employee self-service for access to their information.We were seeking a product that all functions could interface and Kronos has done that for us.Improvements to My OrganizationWe were using an outside payroll company and decided to bring everything in-house. We wanted to own our own data for any use we wanted and instant access.Even though we brought all functions back in-house we are actually spending less time on actual processing.Room for ImprovementNone that we see at this time. Kronos is very timely and their expertise is very good. They have a staff that keeps up with payroll changes.Use of Solutiontimekeeping - 16 yearsWork Force Central for 5 yearsDeployment IssuesThe only issue that we had with implementation was the on-line training classes. We felt that they were a little slow. The class has to go as slow as the slowest participant and that can be frustrating if you want to go faster.Stability IssuesNone. Kronos is very reliable and the system has never gone down. If we need something from support, they are very timely to get it fixed.Scalability IssuesNone. Kronos adapts to whatever scale you need. One of the reasons we purchased Kronos is that we would be able to add components in the future if we needed to expand our use.Customer Service and Technical SupportCustomer Service: Customer service is excellent. Their website is very helpful. You can take additional training or ask questions and get immediate answers.Technical Support: Out biggest delight has been how good Global Support is. They always respond in a very timely fashion, answer our situation and often spend time teaching us more about our system.Previous SolutionsYes, we used a payroll service. As stated before we wanted to own our own data. If we needed a specific report, we had to request it, wait for it and pay extra. Now we can generate our own reports as needed.We wanted a total system that all functions would interact. Kronos fits that requirement.Initial SetupStraightforward. My advice to anyone interested in Kronos is to make sure you know exactly what you want the end product to be and to know all your policies and procedures. We were able to save a lot of time because we knew what we wanted and could communicate that to our team. They could go as fast as we could provide them the information.Implementation TeamWe used a vendor team. We would meet weekly for a phone conference to make sure everyone was on the same page.All of the team members were very expert in their area. They were always professional and polite.ROIUnknown at this time. We were more concerned with having an accurate payroll and report function. We have been pleased because Kronos does what it says it will do.Pricing, Setup Cost and LicensingLook at your overall cost over the life of the product. Kronos seems a little expensive at first but you will be able to use it for as long as you want. They keep the product up to date with changes as needed. We felt it would pay for itself in the long run.Other Solutions ConsideredWe loved at a couple of others but they could not provide the solutions we needed.We also looked at staying with our vendor and adding other components. However when we really saw the products side by side we realized that they were using the Kronos. Why not just go direct?Other AdviceDo it. You will love Kronos as we do.Spend some time determining what you want to get from your system. They can set up some individual reports and functions as you need them to be.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2015-07-28T00:00:00-04:00
Rated 5 out of 5 by from Has a simple interface, is easy to use, and has good stabilityWhat is most valuable?It's really easy to use and has a simple interface.What needs improvement?The networking could use improvement.For how long have I used the solution?One to three years.What do I think about the stability of the solution?Stability is good.What do I think about the scalability of the solution?Scalability is just fine. We have fifty users, most of them are admin roles.How are customer service and technical support?Their technical support is very good. They are very helpful.How was the initial setup?The initial setup was complex. The deployment took one day.What's my experience with pricing, setup cost, and licensing?The price is expensive.What other advice do I have?I would rate it an eight out of ten.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2019-03-18T00:00:00-04:00