Know your gear
Cisco Combined Services introduces the CX Success Tracks Level 1, a locally installed software service and support solution designed to provide technical support and consulting. With a focus on maximizing uptime and efficiency, this service offers 24/7 availability, ensuring that users have access to support whenever they need it. The package includes phone consulting, web support, remote knowledge transfer, and access to new releases updates, among other services. Response times are swift, with a 30-minute response for high-severity issues, ensuring that your operations are minimally impacted. Whether it's through remote training or access to the web knowledge base, Cisco Combined Services is committed to providing the tools and support necessary for users to succeed.
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