- Technical support
- for Cisco Unified Videoconferencing Manager (v. 5)
- up to 300 endpoint licenses
- a minimum of 25 endpoint management licenses
- phone consulting
- 1 year
Cisco Software Application Support Plus Upgrades (SASU) enables you to maximize the value of your application technology by providing around-the-clock access to technical support and software upgrades and updates. These services offer unique features for Cisco application software beyond SMARTnet or SP Base support.
Cisco Software Application Support Plus Upgrades (SASU) includes 24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, bug fixes, and maintenance plus major releases (upgrades) for the software application - all for one annual fee.