Cisco Solution Support for Service Providers - extended service agreement - shipment

Cisco Solution Support for Service Providers provides access to a team of Solution experts, a primary point of contact for issues found within the Solution, a range of technical resources for the supported Solution and by combining these Cisco resources, with the Customer's entitlements to technical support on all and Solution Technology Partner products that comprise the Service Provider Solution, Cisco delivers support for the Solution, and co-ordinates maintenance and support activities needed to troubleshoot and address issues across the Solution.