Cisco Unified Communications is a comprehensive system of powerful, enterprise-class solutions - including IP telephony, unified communications, IP video and audio conferencing, and contact center. Cisco Unified Communications can increase your organization's competitive advantage and deliver measurable return on investment (ROI) by improving efficiency, boosting productivity, and enhancing customer loyalty. Cisco Unified IP Interactive Voice Response (IP IVR) - an integral component of the Cisco Unified Communications system - provides an open, extensible, and feature-rich foundation for the creation and delivery of self service voice applications.
Cisco Unified IP IVR is designed to enhance the efficiency of any organization by simplifying business integration, increasing flexibility, and providing efficiency gains in network hosting. These features reduce business costs and can dramatically improve customer satisfaction. Enabled by Cisco Unified Communications backbone, and tightly integrated with Cisco Un