FireMon Gold Level support - technical support - 1 year
$258.34
Mfg # GOLD-SPFM-SMSO-HA
CDW # 6040472
Software Details
- Technical support
- phone consulting
- 24x7
- SOHO security device in a secondary (standby) / HA scenario
- 1 year
- response time: 2 h
Know your gear
With Gold Level support, FireMon provides a comprehensive response and escalation grid that ensures clients will receive the attention they need to resolve support issues in a timely and efficient manner. Calls made to the FireMon Support Center after normal business hours are routed directly to the FireMon after-hours support desk from which a support engineer can be paged for critical issues.