- Extended service agreement (renewal)
- 3 years
- response time: 3 days
- for P/N: FAD-100F
Fortinet's FortiCare 8x5 enhanced support offering includes access to real-time ticket system, an interactive chat feature, and online technical documentation. Together, these options allow customers to have fast and easy access to the technical answers they need. Additionally, 8x5 enhanced support includes return and replaces hardware support. Enhanced support additionally provides firmware updates for FortiOS.