IBM Business Critical Service - extended service agreement - for IBM QRadar Network Insights Appliance 1920 G2 - 1 year
Mfg # D29D7LL
CDW # 6549169
Software Details
- Extended service agreement
- upgrade license
- Passport Advantage Express
- 1 year
- response time: 4 h
- for IBM QRadar Network Insights Appliance 1920 G2
- 1 appliance install
- initial order only
- 24x7
Know your gear
Under the Business Critical service upgrade option, when you contact IBM for support and IBM determines that onsite support is necessary, IBM will target to be onsite within 4 hours, 24 hours per day, 7 days per week. This target is measured from the time onsite hardware support is deemed necessary. IBM will contact your representative to arrange for the onsite visit.