Servers are the ideal way to share huge volumes of data among many users. But if the server goes down, many times the business may come to a grinding halt. Idle user. Lost Sales. Missed deadlines. In short, a productivity nightmare. With an easy-to-use IBM ServicePac, your business can have a Service Technician on site is as little as four hours. A skilled IBM support specialist, who'll work diligently to minimize downtime and get critical computing resources back up and running.
24x7 2 Hour: A service technician is scheduled to arrive at your location within two hours after problem determination in completed. Service is provided around the clock, every day, including IBM holidays.