- Extended service agreement
- advance parts replacement
- 1 year
- response time: 4 h
- for Secure Access 2500 Base System
Receive advance replacements for defective hardware or parts, 24 x 7 x 4 hours within final diagnosis of a part failure and replacement authorization by Juniper Networks. Advanced replacements are delivered to your physical site if it is located within the designated distance of any authorized regional Juniper Networks parts depot.