- Care Essential Services Same-Day
- Extended service agreement
- advance parts replacement
- 1 year
- response time: 4 h
- for Secure Services Gateway SSG 350M
Same-Day is an essential service for network providers with mission-critical networks who cannot wait until the next business day for replacement parts. In addition to all Core Support features, Same-Day provides delivery of covered replacement hardware within four hours of your request. You can request hardware replacements 24 hours a day, 7 days a week, including holidays.