McAfee Onsite Resident Support Account Manager - extended service agreement

Mfg.Part: SAM-RESIDENT-YRG | CDW Part: 1430755 | UNSPSC: 81111811
Availability: In Stock
Warranties
Advertised Price
Lease Option
($15507.34/month)
Product Details
  • Extended service agreement
  • consulting
  • 1 year
  • on-site
  • 24x7
  • federal government
View Full Product Details
Better Together
McAfee Onsite Resident Support Account Manager - extended service agreement
Quick View
Total Price:

Product Overview

Main Features
  • Extended service agreement
  • consulting
  • 1 year
  • on-site
  • 24x7
  • federal government
McAfee Platinum Resident Onsite Support Account Management provides powerful support advocacy, intercession, and onsite account management. This program provides a dedicated Support Account Manager (SAM) co-located at the customer's site along with expert security support from McAfee product specialists.

The Onsite Support Account Manager (SAM) is your dedicated Technical Support resource co-located at your location. The SAM is your personal security advocate who is thoroughly familiar with your McAfee deployment and support history. Your SAM becomes a vital part of your security team by providing planning assistance, operational advice, and direct intercession with other teams on your behalf.

The SAM is the primary point of contact for all technical support escalation issues including case escalation, case management, and problem resolution. The SAM is proactively recommends products and services that can resolve your technical issues and enhance your computing capabilities and security.