Rely on proven expertise that delivers on the McAfee security risk management (SRM) and integration strategy; McAfee Platinum Select Technical Support provides powerful cross-product support, global account management, business reports, and communication across McAfee's threat protection and compliance management products. Platinum Select Technical Support helps lower the total cost and risk, while improving your return on your IT investments. McAfee optimizes the business value of your security solutions on a worldwide scale. By leveraging McAfee's Technical Support Product Specialists worldwide, issues are resolved faster, anytime, anywhere. McAfee will provide you with complete product, technical, and problem-solving expertise when and where you need it.
Authorized contacts are assigned Platinum Support Account Managers (SAMs) who work closely with your local teams to ensure that issues that affect your operation are resolved efficiently and quickly, and who provide you with coordinated account management,