Quick tech specs
- Technical support (renewal)
- federal
- phone consulting
- 24x7
- volume
- level A (1+)
- 1 year
- response time: 1 h
Know your gear
McAfee Platinum Technical Support provides an uplift to McAfee Gold Technical support by assigning a McAfee Support Account Manager (SAM) - your advocate and single point of contact at McAfee. McAfee Platinum Technical Support earns consistently superior ratings for customer satisfaction.