- Extended service agreement
- parts and labor
- 1 year
- response time: SBD
- for Secure Messaging Gateway 3300
With the PrimeSupport Hardware Onsite service, Network Associates works with the customer to schedule a dedicated service technician coming on-site within one business day to service installed McAfee or Sniffer equipment. Network Associates has partnered with Getronics, a leading worldwide provider of vendor-independent solutions and services to IT professionals, to enable this rapid-response service. This industry-leading support offering helps ensure that businesses are operating as effectively as possible, while providing optimal protection for their investment in security solutions.