Microsoft Remote Help Add-On - subscription license - 1 user

Remote help is a premium add-on application that works with Intune and enables your information and front-line workers to get assistance when needed over a remote connection. With this connection, your support staff can remote connect to the user's device. During the session, they can view the device's display and if permitted by the device user, take full control. Full control enables a helper to directly make configurations or take actions on the device.